Privacy Policy
Last Updated: 2026
This Privacy Policy explains how Lyocafe ("we," "us," "our," or "Company") collects, uses, and protects your information when you visit lyocafe.co.uk (the "Website"). Please read this policy carefully. By accessing our Website, you consent to the practices described herein.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and other details you voluntarily provide through contact forms or subscriptions.
- Technical Information: IP address, browser type, operating system, and device identifiers.
- Cookies: Small data files stored on your device to recognise you and remember preferences.
- Usage Data: Pages visited, time spent on the Website, referral sources, and interaction patterns.
How We Use Information
We use collected information for the following purposes:
- Website analytics and performance monitoring.
- Affiliate tracking and commission attribution.
- Site improvement, content personalisation, and user experience enhancement.
- Responding to enquiries and providing customer support.
- Compliance with legal obligations.
Cookie Policy
Our Website uses cookies to enhance your experience. Cookie types include:
- Essential Cookies: Required for Website functionality.
- Analytics Cookies: Track visitor behaviour to improve our services.
- Affiliate Cookies: Monitor clicks and referrals to partner casinos.
- Marketing Cookies: Used for targeted advertising and remarketing.
You may opt out of non-essential cookies through your browser settings or by using our cookie consent tool. Please note that disabling certain cookies may affect Website functionality.
Third-Party Links
Our Website contains links to third-party gambling operators, casinos, and affiliate partners. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party site before providing personal information or engaging in gambling activities. Your use of linked sites is at your own risk and governed by their respective terms and policies.
Your Rights
Under the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018, you have the right to:
- Access your personal data and obtain a copy.
- Rectify inaccurate or incomplete information.
- Request deletion of your data (subject to legal exceptions).
- Restrict or object to processing.
- Data portability and withdrawal of consent.
- Lodge complaints with the Information Commissioner's Office (ICO).
If you are a US resident, you may have rights under the California Consumer Privacy Act (CCPA) or similar state legislation. Please contact us for details.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Analytics and usage data are typically retained for up to 24 months. Affiliate tracking data is retained in accordance with affiliate programme requirements. You may request deletion of your data at any time, subject to legal retention obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or require further information, please contact us at:
Email: privacy@lyocafe.co.uk
We aim to respond to all data subject requests within 30 days in accordance with GDPR requirements.